American Airlines vows to take steps against racial bias

Staff Writer

DALLAS (AP) — Under pressure from the NAACP, American Airlines is promising changes in the way it trains employees and handles passenger complaints about racially biased treatment.
The airline announced the steps Thursday after a meeting between CEO Doug Parker and NAACP President Derrick Johnson.
The civil-rights group issued a "travel advisory" in October warning African-Americans they could face discrimination when flying on American. The alert followed several high-profile incidents including one involving an organizer of the Women's March who was booted from a flight after a dispute over her seat....To read more, please refer to our print or online edition.